Help and Faq

"Where we try to answer most of your questions"

"Love travel and discover"

Travel is so much better when you have someone to help you.

If you are visiting Liverpool we want to hear from you. It is our mission to make your visit to Liverpool as enjoyable and successful as possible. We want you to leave with the intention of coming back - to feel part of our extended Liverpool family. Whatever your reason for visiting Liverpool we'd be delighted to assist you - even if you are only looking for advice.

Some of the other services we offer as well as tours:

- Full Travel Itineraries for short breaks and holidays
- A range of Accommodation options
- Airport Transfers
- Meet & Greet
- A full range of Guided Tours
- Meeting & Conference Facilities
- Temporary Offices
- Personal Assistants
- Entertainment Packages
- Transport Services

Just get in touch and let us know what you are looking for
How can I book a tour?

When you have found a tour that you are interested in, it is simply a case of completing the booking form on the right hand side of the tour page. We will respond to you as soon as possible to confirm availability and send you a payment link to complete the booking.

Can I cancel a tour once booked?

If you are no longer able to do the tour you have booked we will do all we can to assist with a refund. If you need to cancel you should let us know as soon as possible keeping in mind that your guide might have turned down other clients to do your tour.

What happens if I get lost and can't find my way to the starting point for the tour?

Get in touch with us and let us know where you are (look at the nearest street name) and we will help direct you to the meeting point. We will also inform your guided that you are running late.

What happens if I arrive late and miss the start of the tour?

Get in touch with us and let us know. It might be possible to get in touch with your guide to find out where they are and give you directions on how to find them.
It is possible to book any of the tours shown on our website as a Private Tour for you, your family and friends.

Prices vary depending on what level of service you require and how long you will engage your guide for.

We can arrange anything from a limousine to public transport to help you with getting around the city and we can accommodate all budgets.

Simply get in touch and let us know what you are looking for.

Customer Support

If you have any questions, pre-sale questions or any problem, just contact with us.

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Call support center

You can find out about any of our tours, obtain help with booking or pay for a tour.

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